Open about price
Catalog prices and how we calculate them are on the website. If the weighing differs, we confirm before continuing.
About Us
A laundry business that chose to be transparent
LaundryKu started from one simple principle: customers deserve to know what happens to their laundry, what it costs, and what we cannot promise.
It began with the same complaints, over and over
Mixed-up loads, t-shirts that turned dull, batik that bled after a single wash, and a bill that did not match the first estimate. These complaints kept repeating, and nearly all of them traced back to the same thing: a process nobody explained up front.
LaundryKu was built to answer that. Every package has its procedure written plainly on its product page — including the parts we cannot promise, like an old stain that may never lift completely.
We are still a young business. Some things are still being built, and we would rather say so openly than pretend to be bigger than we are.
What we hold to
Open about limits
We write down what we cannot promise. No claims of perfect results for every fabric condition.
Treatment by fabric
Twelve packages means twelve different procedures, not one method applied to everything.
Only the data we need
We ask only for the details required to pick up, process, and deliver your order.
Where the business stands today
For clarity, here is where LaundryKu actually stands as of the date this page was updated:
- This website is our main ordering channel; incoming orders are confirmed manually by our team.
- Automatic online payment is not live — payment is settled on delivery or by bank transfer.
- Service areas, our facility address, and an operational phone number are being finalised and will be published on this page.
- We hold no third-party certification of any kind, and we do not claim to.
Something you want to ask first?
Send your question through the contact page. We reply as quickly as we can.